If the term of the service is not completed (the service is paid for), its cancellation is made by an official letter from the administrator. Money is not returned.
In order to terminate the service, the domain Registrant has to submit to Rucenter originals of the following documents:
For individuals and sole traders:
Domain cancellation letter (rtf)
A letter from an individual or an individual entrepreneur is notarized. Notarization is not required if the domain administrator provides the letter (application) in person to the Rucenter office or to the office of one of the regional representatives of Rucenter. In this case, it is enough to have a passport with you.
General rules of letter issuance
The documents may be:
- posted to this address: Rucenter, 2/1, 3d Khoroshevskaya str., Moscow, 123308, Russian Federation
- delivery to Rucenter office
- delivered to the office of one of Rucenter's regional affiliates
The request will be processed within two business days after receiving documents. The Registrant will be notified of all the changes via contact e-mail.
.RU and .РФ Domain Cancellation Denial Cases
.RU and .РФ dоmain cancellation on the basis of the Registrant's request cannot be performed in the following cases:
- If domain name registration period is over;
- 30 calendar days have not passed since the Registrant had received administration rights from another person.
- 30 calendar days have not passed since the Registrar change.
- Rucenter requested from the Registrant the additional data that have not been submitted within the set period.