Refunds of excess funds are made by bank transfer to a current account in any bank resident of the Russian Federation, opened in the name of the person to whom the refund is issued.
To receive a refund, you must provide the following documents to Rucenter:
- an official letter (RTF);
- a copy of the payment document that was used to make the payment (if the payment was made via bank transfer);
- a copy of the passport of the person to whom the funds are to be refunded.
The documents must be provided in a Rucenter office or sent to the following address: 2/1, 3d Khoroshevskaya str., Moscow, Russia, 123308 Rucenter. To facilitate the refunding process, you may submit a copy of the official letter using this form.