What is two-factor authentication?
How can I enable two-factor authentication for my Rucenter account?
How do I enable SMS verification?
How do I enable mobile app verification?
How do I disable two-factor authentication for my Rucenter account?
What is two-factor authentication?
Two-factor authentication is an advanced method of controlling access to your Rucenter account. When two-factor authentication is enabled, you must provide more than one "proof" that you own the account. This significantly increases account security and prevents it from being hacked.
How can I enable two-factor authentication for my Rucenter account?
To enable two-factor authentication:
Step 1: log in to the “Manage your account” section and go to "Security settings" -> "Two-factor authentication";
Step 2: set up one or more two-factor authentication methods: when you try to access your account, you can choose the preferred method of receiving a verification code;
After configuring and confirming at least one verification method, two-factor authentication will be automatically enabled for your account.
Two-factor authentication can be enabled for both your Administrative and Technical passwords.
How do I enable SMS verification?
Step 1: log in to the “Manage your account” section;
Step 2: go to "Security settings" -> "Two-factor authentication" -> select "Configure" in "via SMS”;
Step 3: specify the mobile phone number which will be used for sending the verification codes;
Step 4: enter the verification code in the “Phone verification” step.
How do I enable mobile app verification?
You can enable verification via the Yandex.Key and Google Authenticator apps.
Step 1: log in to the “Manage your account” section;
Step 2: go to "Security settings" -> "Two-factor authentication" and select "Configure" under the item with the name of the app that you wish to use for verification.
Step 3: launch the app and scan the QR code in the mobile app. You can also enter the configuration key manually. The configuration key is shown under the QR code.
Step 4: enter the code shown in the mobile app to verify that you are the owner of the account.
If you don't have the mobile app installed, you can do it by clicking on the link to the app store available on the page.
How do I disable two-factor authentication for my Rucenter account?
If you have access to your Rucenter account and device receiving verification codes:
Step 1: log in to the “Manage your account” section;
Step 2: go to "Security settings" -> "Two-factor authentication";
Step 3: Select “Disable” option in configured two-factor authentication methods. Once all methods are disabled, two-factor verification will stop working for your account.
You can re-enable two-step verification by configuring one or more verification methods.
If you do not have access to your Rucenter account and device receiving verification codes:
It his case, you can reclaim access by sending an official letter:
Please see our requirements for letters sent on behalf of organizations.
The letter must be on a single page.
The letter must be accompanied by a copy of the individual's passport (pages 2-3, and 5).
Send us the letter.
If there is any doubt as to the credibility of the information, Rucenter may request additional documents.