Moscow
+7 (495) 994-46-01
+7 (495) 009-13-33
Fax: +7 (495) 009-00-22
Working schedule: 9:00—19:00 (days off: Saturday, Sunday).
Technical support: 24/7/365.
Contact addresses of domain registration group
Domain Names:
• in Russian ccTLDs and geodomains (.ru, .рф, .su, .msk.ru, .spb.ru, .москва, .moscow, …)
ru-ncc@nic.ru
• in gTLDs and non-Russian ccTLDs (.net, .com, .tel, .travel, .pro, …)
tld-ncc@nic.ru
Domain registration, transfer, change of registrar, cancellation, change of partner, redemption of deleted domain names.
Service Payment
ru-bill@nic.ru
Crediting of cash funds, services renewal, provision of report documents, reconciliation statements, etc
Technical Support
support@nic.ru
Functioning of domain names, hosting services, DNS hosting. Issues regarding control panel, mail service, website builder, SEO service, etc.
SSL Certificates
ssl@nic.ru
Issue, renewal and reissue of SSL certificates.
Domains Auction
auction@nic.ru
Sale and purchase of auctioned domains, registration of soon-to-release domains, escrow services.
Conclusion of Agreements
ru-cont@nic.ru
Conclusion of agreements, identification data change, provision of copies of agreements.
Club Program
club@nic.ru
Questions on Rucenter Club Program, statuses, discounts, and other aspects.
Partnership Programs
partner@nic.ru
Partnership programs, services provided, informational and marketing support.
Quality Assurance Service
feedback@nic.ru
Review of claims, proposals and letters of acknowledgment related to the customer services.