Identification of hosting owners

From December 1, 2023, to improve Internet security, Russian legislation establishes that hosting services can only be provided to customers who have completed identification. At Rucenter, you can complete identification using one of the methods below.

Top up your personal account using a bank card or SBP

Pay for services or simply replenish the balance of your personal account for any amount by bank card or via the SPB “Quick Payment System”.

The owner of the bank card must match the person for whom the contract is registered with Rucenter.
Make sure that at the stage of selecting a bank card or the amount of funds via the SBP the item “To identify hosting services, I confirm that the card/account holder is the same person for whom the contract was signed” is selected.
To pass the identification, it is necessary to use a bank card issued by the subject of the national payment system.

Prepaid bank cards cannot be used for identification.

Transferring funds to Rucenter’s bank account

This can be done when paying for services or simply by topping up the balance of your personal account for any amount. The transfer is possible from your bank account in a Russian bank.

Via Gosuslugi

This method is available only to individuals and individual entrepreneurs.

Go to the “Manage your account - Personal Data” section and link your account on Gosuslugi to the contract.

SMS

Enter your phone number in the section “Manage your account - Agreement - Notifications and mailouts - Service notifications.” Select any of the suggested methods to receive notifications (after activation, you can unsubscribe). An SMS code will be sent to the specified phone number — enter it for activation. Read more

Upload documents in your personal account

Upload your identification documents in the “Manage your account - Personal Data” section. Read more

Submit in person

Submit your identification information in person at Rucenter office. Read more

Signing with an enhanced qualified electronic signature

Fill out a form and send it using electronic document flow. Read more

How to pass hosting identification by uploading documents in your personal account

To pass hosting identification, you can sign into the “Manage your account” section and upload a copy of identification documents on the “Personal Data” page.

In accordance with the legislation, documents provided not earlier than December 1, 2023, can be accepted for hosting identification. If you have already provided documents before this date, please resubmit them for hosting identification by leaving a request in the “Support” section. When completing the form:

select the “Other Services” section;
specify the topic “Documents for hosting identification”.

Electronic copies of documents are accepted in jpg, png, gif or pdf formats, the size of the attachment should not exceed 10 MB. Document certification is not required, however, Rucenter reserves the right to request notarized copies of documents.

In order to complete identification, you must provide the following documents:

Individuals:

Passport or other identification document.

Individual Entrepreneurs:

passport or other identity document;
a document confirming the entry of the record of registration of an individual as an individual entrepreneur in the Unified State Register of Individual Entrepreneurs.

Organizations:

a document confirming the entry of the record of registration of a legal entity in the Unified State Register of Legal Entities.

How to complete hosting identification using a mobile phone number

To pass hosting identification, it is enough to confirm ownership of your mobile phone number, which you specified as a contact number.

Go to the section “Manage your account - Notifications and mailouts - Service notifications.”
Type your mobile phone number.
Select any of the suggested methods to receive notifications (after activation, you can unsubscribe).
Enter the code sent to you via SMS and confirm ownership of the number.

Please note that if you have already linked a phone number before, you will need to do it again to complete the identification process:

Go to the section “Manage your account - Notifications and mailouts – Service notifications.” Remember the method you selected for notification — after deleting the subscription, you will need to select it again.
Click the "Unsubscribe" button.
Confirm deleting your subscription.
Type your mobile phone number.
Select any of the suggested methods to receive notifications (after activation, you can unsubscribe).
Enter the code sent to you via SMS and confirm ownership of the number.

How to pass identification in person by visiting a Rucenter office

To pass hosting identification in person in the client office or office of a regional representative, it is necessary to submit the following documents: