From December 1, 2023, to improve Internet security, Russian legislation establishes that hosting services can only be provided to customers who have completed identification. At Rucenter, you can complete identification using one of the methods below.
Top up your personal account using a bank card or SBP
Pay for services or simply replenish the balance of your personal account for any amount by bank card or via the SPB “Quick Payment System”.
- The owner of the bank card must match the person for whom the contract is registered with Rucenter.
- Make sure that at the stage of selecting a bank card or the amount of funds via the SBP the item “To identify hosting services, I confirm that the card/account holder is the same person for whom the contract was signed” is selected.
- To pass the identification, it is necessary to use a bank card issued by the subject of the national payment system.
Prepaid bank cards cannot be used for identification.
Transferring funds to Rucenter’s bank account
This can be done when paying for services or simply by topping up the balance of your personal account for any amount. The transfer is possible from your bank account in a Russian bank.
SMS
Enter your phone number in the “Account → Notifications” section of your personal account. Select any of the suggested methods to receive notifications (after activation, you can unsubscribe). An SMS code will be sent to the specified phone number — enter it for activation. Read more
Upload documents in your personal account
Upload your identification documents in the “Contract → Identification” section of your personal account. Read more
Submit in person
Submit your identification information in person at Rucenter office. Read more
Signing with an enhanced qualified electronic signature
Fill out a form and send it using electronic document flow. Read more
How to pass hosting identification by uploading documents in your personal account
To pass hosting identification, you can sign into your personal account and upload a copy of identification documents in the “Contract → Identification” section.
In accordance with the legislation, documents provided not earlier than December 1, 2023, can be accepted for hosting identification. If you have already provided documents before this date, please resubmit them for hosting identification by leaving a request in the “Support” section. When completing the form:
- select the “Other Services” section;
- specify the topic “Documents for hosting identification”.
Electronic copies of documents are accepted in jpg, png, gif or pdf formats, the size of the attachment should not exceed 10 MB. Document certification is not required, however, Rucenter reserves the right to request notarized copies of documents.
In order to complete identification, you must provide the following documents:
Organizations:
- a document confirming the entry of the record of registration of a legal entity in the Unified State Register of Legal Entities.
How to complete hosting identification using a mobile phone number
To pass hosting identification, it is enough to confirm ownership of your mobile phone number, which you specified as a contact number.
- Go to the section “Account → Notifications” in your personal account.
- Type your mobile phone number.
- Select any of the suggested methods to receive notifications (after activation, you can unsubscribe).
- Enter the code sent to you via SMS and confirm ownership of the number.
Please note that if you have already linked a phone number before, you will need to do it again to complete the identification process:
- Go to the section “Account → Notifications” in your personal account. Remember the method you selected for notification — after deleting the subscription, you will need to select it again.
- Click the "Unsubscribe" button.
- Confirm deleting your subscription.
- Type your mobile phone number.
- Select any of the suggested methods to receive notifications (after activation, you can unsubscribe).
- Enter the code sent to you via SMS and confirm ownership of the number.
How to pass identification in person by visiting a Rucenter office
To pass hosting identification in person in the client office or office of a regional representative, it is necessary to submit the following documents:
Organizations or a person authorized on behalf of a legal entity to conclude a service agreement with Rucenter:
- a document confirming the entry of the record of registration of a legal entity in the Unified State Register of Legal Entities;
- a document confirming the authority of the person who came to the office to conclude a service agreement on behalf of this legal entity;
- passport or other identity document of the person who came to the office.
How to submit identification information using the enhanced qualified digital signature
- Fill in the application form on behalf of the person receiving the hosting services:
- Sign the application form with an enhanced qualified electronic signature of a physical person, individual entrepreneur or legal entity — depending on who your contract is registered to.
- Submit the form to Rucenter via electronic document flow.