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Schedule 1/1
to the Multiple Services Contract Effective May 18, 2015 |
1. Definitions
2. General
3. Registration and Delegation Terms
4. Order Processing
5. Registration Renewal
6. Data Update
7. Domain Transfer
8. Registrar Transfer
Domain is an area of the Internet hierarchical name space, which is denoted by a unique domain name, served by a set of Domain Name Servers (DNS), and administered autonomously by a Registrant. Each registered domain name is assigned to a single Registrant.
Registry is the central database of the .РФ and .RU domain, which contains information on the registered domain names and their Registrants, and other information required for the domain registration.
Registrar is a legal entity that provides services of domain name registration and ensures delivery of the necessary information to the Registry.
The Contractor - Joint Stock Company "RU-CENTER".
Partner is an individual person or legal entity that has signed a Multiple Services Contract.
Customer is a Partner.
Domain name registration means entry of the information about a domain name and its Registrant on the Registry by a Registrar following a Customer's Application, and other data set by the Terms and Conditions. A domain name is considered registered from the moment the information is entered on the Registry. The registration term, during which the information on a domain name is stored on the Registry, is one year. The registration of a domain can be repeatedly renewed for another year.
Registrant (domain name owner) is the person in whose name the domain is registered. The Registrant defines the rules and order of using the domain name, is responsible for selecting the domain name and for possible violations of the rights of any third party in connection with the selection and use of the domain name, and is liable for the costs of such violations.
Administration of a domain means definition, by the Registrant, of the rules and order of using the domain name, management and technical support of the domain operation.
Registrant's Form is a form that is filled out by the Contractor’s Partner or the Registrant in order for the Registrant to be registered in the Contractor's database. Each Form has a unique number ("Form's Number").
Cancellation of registration is removal of the information on a domain name and its Registrant from the Registry.
Domain delegation is placement and storage of the information about a domain name and its domain name servers (DNS servers) on the root DNS servers of .RU or .РФ domains, which enables the operation of the domain on the Internet. The delegation of a domain is only possible during the registration term of the domain.
Application (Order) is a request of a Customer to the Contractor which is made on a form given by the Contractor and contains the information required for the registration (registration renewal) of a domain name.
Personal account of a Customer's Contract is a record of the Customer's payments to the Contractor as a Registrar, as well as the Customer's expenses for services provided by the Contractor. Any payment made by a Customer is added to the Personal account of their Contract after the money has been credited to the Contractor's bank account and the Contractor has received from the bank a document identifying the payment. When a service or service renewal is provided to the Customer, the money shall be withdrawn from the personal account of the Customer's Contract pursuant to Addendum 3 to the Multiple Services Contract.
Funds Allocation (on Customer's personal account) - reservation of a sum of money on the Customer's personal account for its further withdrawal for service delivery or renewal. The funds allocated for service delivery or renewal may not be used for other services payment.
Electronic payment system (e-payment system) is a system represented by software and hardware infrastructure, to settle financial transactions between the Customer and the Contractor via Internet.
Stoplist - is a list of domain names prohibited for registration.
Terms and Conditions - are the Terms and Conditions for Domains Registration in .RU and .РФ TLDs and the addenda thereto, approved by the Coordination Center for TLD .RU and published on its official web site at http://www.cctld.ru/en/docs/. Terms and Conditions prevail over the provisions of this Schedule.
2.1. The Contractor provides domain name registration services of under the Accreditation Agreement No. 9 dated April 21, 2014, between the Contractor and Autonomous Nonprofit Organization Russian "Coordination Center for TLD RU" (CC for TLD RU). The Contractor may engage third parties for service provision, bearing sole responsibility for their actions.
2.2. A Customer agrees that any information the Customer provides by filling in applications and other documents, including those in an electronic form, under sections of those documents marked as "public", will be placed by the Contractor in the search engines and will be available to the general public. A list of information that is bound to be published and published with the Customer's consent can be found at the Contractor's web server at https://www.nic.ru ("the Contractor's web server").
2.3. An Order for a service indicates that the Customer agrees to pay for the service at the price effective at the date the processing of the Order begins.
2.4. A service Order means that the Registrant agrees with the provisions of the Terms and Conditions, addenda thereto, and their amendment procedure.
2.5. A service of domain name registration is deemed provided from the moment the information on the domain and its Registrant is entered on the Registry.
2.6. A service of renewing the registration of a domain in the .RU domain is deemed provided from the moment the information on the renewal is entered on the Registry. The domain registration is prolonged on 1 (one) year from earlier installed date of completions a term of registrations.
3. Registration and Delegation Terms
3.1. Registration Terms
3.1.1. The Contractor registers a domain name upon receipt from the Customer an Order which is ready to be processed in accordance with Addendum 3 to the Multiple Services Contract.
3.1.2. A domain name cannot be registered or a domain name registration can be cancelled in any of the following cases:
3.1.2.1. The domain name has already been registered.
3.1.2.2. Domain is included into the Stoplist.
3.1.2.3. The domain name in .RU TLD does not meet any of the following requirements:
a) Domain name ends in .ru characters;
b) Domain name preceding part of a domain name must contain from 2 to 63 characters beginning with and ending in a character from the Latin alphabet or a digit; letters, digits and hyphens may be used in other positions in-between; it is not allowed to specify hyphens in the third and the fourth positions simultaneously;
3.1.2.4. Domain name in .РФ TLD does not meet any of the following requirements:
a) domain name ends in .рф characters;
b) Cyrillic domain name will begin and end with a Cyrillic letter or a number;
c) Intermediate may be Cyrillic characters, numbers or a hyphen; Cyrillic symbols allow UTF-8 characters from "а" (code 0430) to "я" (code 044F) and an auxiliary character "ё" (code 0451). The full list of UTF-8 symbols may be viewed on: http://www.unicode.org/charts/PDF/U0400.pdf;
d) minimum length of the Cyrillic domain name makes up 2 symbols; maximum length is defined by domain presentation, which is limited by 63 symbols;
3.1.2.5. Subject to the section 3.3.3 hereof.
3.1.2.6. The Customer fails to meet the Terms and Conditions.
3.1.3. The Cyrillic domain name must not contain words inconsistent with the public interest, principles of humanity and public morals (in particular, obscenities and appeals of violent nature that offend human dignity or religious feelings etc.).
3.2. Delegation Terms
3.2.1. A domain may only be delegated with the DNS servers list specified by the Customer on at least two domain name servers specified by the Customer that hold the configuration files of the domain.
The DNS servers specified by the Customer must have reliable connection to the Internet. A "reliable connection" implies that the total time for which the server is not connected to the Internet does not exceed two hours a day. These servers must be maintained in conformity with the requirements of the international standards RFC-1032, RFC-1033, RFC-1034, RFC-1035 and RFC-1591.
3.2.2. The information on domain name servers must correspond to the current state of the network.
3.2.3. Domain name delegation is possible, if communication with the Registrant has proven successful through the phone, supporting short message service (sms).
3.2.4. In the case of any breach of the provisions in the sections 3.2.1, 3.2.2 and 3.2.3 of this Schedule, the Contractor may suspend the delegation of a domain at any time during the registration term. The delegation can only be resumed after the breach is corrected.
3.2.5. Domain name delegation delegation using the list of DNS servers specified by the Customer will stop upon expiry of domain name registration.
3.2.6. Delegation of a domain may be suspended in virtue of the Terms and Conditions.
3.2.7. The Contractor is not responsible before the Registrant and third persons for the damage associated with domain suspension based on the Terms and Conditions and this Schedule.
3.2.8. If DNS servers for domain are not specified, http-request to the domain may be redirected to the Contractor's service page to notify about unavailability of the requested page. The Contractor may accommodate on the service page other Contractor's or third party materials in any way not contrary to the laws in effect in the Russian Federation and the Contract. The Customer is entitled at any moment within the domain name registration period to specify another page for redirection or cancel redirection to the Contractor's service page in "Manage your account" panel.
3.3. Special provisions
3.3.1. Registering a domain name a Customer provides to the Contractor's database the information on the Registrant (fills in an application form), selects and registers individual administrative and technical passwords, informs the Registrant on the passwords and the number of Registrant's form assigned by the Contractor.
3.3.2. All provided by the Customer information concerning the Registrant must be true and up-to-date. If the Contractor doubts that the data provided by the Customer for the registration of a domain is true and up-to-date, the Contractor may demand confirmation of the data and/or request additional information during the entire term of the registration. Such requests indicating a warning about consequences of failure to fulfill them within the specified timeline are sent via e-mail to the Customer's contact address specified in the Contract.
3.3.3. If the previously provided information is not confirmed and/or additional information is not provided within the term specified by the Contractor in the respective request, the Contractor may:
a) reject application for new domain name registration for the Registrant;
b) suspend the delegation of the Registrant's domain names;
c) reject application for domain names renewal;
d) reject Registrant's request for domain names transfer to another person or request for domain names transfer to another Registrar;
e) reject Customer's application for cancelling domain name registration.
The said restrictions could be canceled within 3 (three) working days after receiving the required information.
3.3.4. To transfer a domain name to another juristic or natural person, to transfer a domain name to another Registrar, to cancel a domain name registration upon the Domain Registrant request the Customer must provide the Contractor the documents listed at the Contractor's web-server in appropriate sections. All Domain Registrant identifying data specified in the provided documents must be identical to the data specified by the Customer registeringduring registration in the Contractor's database or changed by the Customer pursuant to the procedure set forth by this Schedule.
3.3.5. Cancellation of domain name registration before registration term is expired
3.3.5.1. The registration of a domain name is terminated before the expiry of the registration term in the following cases:
a) if domain name registration was conducted in violation of the Terms and Conditions valid at the moment of registration and associated with the Registrant's unconscientious acts.
In this case the Contractor shall notify the Registrant about cancellation 10 (ten) calendar days prior to such cancellation;
b) by reason of the Registrant's written request with the exception of cases described in 3.3.5.2 section of this Schedule;
c) pursuant to a legally effective judicial act
In such cases, the person whose rights the court has found infringed is given priority in registration of the cancelled domain name. To use such priority the person shall send a written request to the Contractor's address no later than 30 (thirty) (forty five) calendar days after the judicial act becomes effective;
d) Subject to sections 3.1.2.3, 3.1.2.4, 3.1.3 hereof;
e) the agreement with the Contractor is terminated;
f) the Registrant prohibits further processing of its personal data conducted under the Terms and Conditions.
3.3.5.2. A domain name registration is not cancelled:
3.3.5.3. Domain name registration may be cancelled in virtue of the Terms and Conditions.
4.1. The Contractor is entitled to examine Orders for the compliance with the conditions set forth in this Schedule. During the period of examination of an Order the Contractor may request the Customer to provide additional information required for the examination.
4.2. The Contractor's decision to register a domain name or to refuse the registration will be based on a reason provided for in this Schedule and the Terms and Conditions.
4.3. If there is any doubt, for a reason specified in this Schedule, whether the registration of a domain is possible, the Contractor may suspend the registration of the domain name for a period of 15 (fifteen) days. After that the Contractor must register the domain or issue a reasoned refusal of the registration.
4.4. If there is a reason for the refusal of registration the Contractor will inform the Customer about the impossibility of the domain name being registered and the reason for this refusal.
4.5. A decision about registration, refusal of registration, or registration suspension is sent to the Customer within 2 (two) working days from the moment the processing of the Order begins.
5.1. A domain name registration renewal ensures storage of the information concerning the domain name on the Registry for the period of one year.
5.2. The domain name renewal can be made with:
a) the Order for the domain registration renewal submitted by the Customer to the Contractor or
b) "automatic renewal" function.
5.3. Renewal procedure
5.3.1. The Contractor notifies a Customer of the necessity to renew the domain name registration 60 (sixty) calendar days before the expiration date of the domain. The notification is sent via e-mail to the Customer's contact address specified in the Contract. The Contractor has the right to notify the Registrant previously to domain delegation suspension and domain name registration termination.
5.3.2. A domain name registration renewal is processed if the Customer has submitted to the Contractor the Order for the registration renewal service or if the Customer uses the "automatic renewal" function and the funds in the Personal account of the Contract are sufficient to pay for the service. The procedure of funds allocation and their withdrawal from the Customer's Contract Account for service renewal is given in Addendum 3 to the Multiple Services Contract.
5.3.3. An Order for the registration renewal service may be submitted to the Contractor in 60 (sixty) calendar days before expiration date, but no later than thirty (30) calendar days after expiration. The Customer may place the Order at the Contractor's web-server in the section "Manage your account".
5.4. If a Customer uses the "automatic renewal" function, the Contractor proceeds with the renewal request thirty (30) calendar days before the expiration date. To use the "automatic renewal" function a Customer has to fill a form in the "Manage your account" section on the Contractor's web-server or to send an http request or e-mail request to the Contractor. The forms of all the requests can be found in the "Manage your account" section on the Contractor's web-server.
5.5. The Contractor suspends the delegation of a domain with the DNS servers list specified by the Customer if the registration of the domain is not renewed by the Customer before the registration term ends. Since the moment of domain suspension with the DNS servers list specified by the Customer all the HTTP requests to the Customer's domain can be redirected to the Contractor's service page to inform about the service suspension, unless the Customer rejected such redirection. The Customer may reject redirection to the Contractor's service page of all HTTP requests to the domain before the domain registration term expiry. A description of rejection procedure is available on the Contractor's web server.
5.6. If the domain name renewal is paid within thirty (30) days after expiration and the Customer confirms the domain name renewal order, the domain name registration term is extended for 1 (one) year of expiration date and the domain is reactivated within 2 (two) business days after the renewal service is provided to the Customer.
5.7. The Contractor terminates the registration of a domain if it is not renewed by the Customer within 30 (thirty) calendar days from the expiration date.
5.8. The Contractor has the right to notify a domain name Registrant of the domain delegation suspension or domain deletion in advance, by e-mail.
5.9. A domain name registration will not be renewed by the Contractor subject to occurrence of events listed in the section 3.3.3 hereof and pursuant to the Terms and Conditions.
6.1. Updating DNS servers
Any updates may be introduced at the Contractor's web server in the following sequence:
6.2. Updating Registrant's Data in the Registry
The Registrant's contact or identification data in the Registry is updated by modifying the data in the Registrant's form pursuant to section 6.3 hereof.
The Registrant's data in the Registry will be automatically updated within 2 (two) hours after modification of the Registrant's data in the Registrant's form.
6.3. Updating Data in the Registrant's Form
The Registrant's contact and identification data (hereinafter referred to as "Registrant's data") in the Registrant's form may only be modified after the Order for registration of the domain has been successfully processed. The Customer shall ensure that any data of the Registrant provided by the Customer under the Contract is true and up-to-date.
6.3.1. Updating Registrant's Identification Data in the Form
The Registrant's identification data includes: full name, birth date, ID details, address (for natural persons), TIN and address (for sole traders and legal entities), name of entity, KPP and registered address (for legal entities).
Identification data is updated by an official letter from the Registrant to the Contractor. The letter form and the procedure of its submission and processing are published on the Contractor's web server.
6.3.2. Updating Registrant's Contact Data in the Form
The Registrant's contact data includes: telephone number, fax number, e-mail addresses, and postal address. Any updates are initiated at the Contractor's web server by one of the below methods:
a) At the Contractor's web server in the following sequence:
b) By e-mail request. The forms of requests are available at the Contractor's web server in section "Manager your Account";
c) By HTTP requests. The forms of requests are available at the Contractor's web server in section "Manager your Account".
6.4. Registrant's Data Update to Display in Search Engines
6.4.1. Update of Registrant's Identification Data
If a Registrant is a natural person, his/her identification data are concealed from public in search engines. If such, field "person" will display "Private Person" inscription.
6.4.2. Update of Registrant's Contact Data (Whois contact)
The Registrant may specify email addresses different from those specified in his Registrant's form, to receive the messages from the feedback form in the Contractor's Whois service.
To make updates:
The data in the Registry will be automatically updated within 2 (two) hours upon making appropriate modifications in the contact Whois data.
7.1. A domain name is transferred to another individual or legal entity on the basis of written request from the Registrant to the Contractor in accordance with the requirements and procedures published at the Contractor's web server. Sample notifications (letters) and requisite documents for domain transfer are available at the Contractor's web server in the "Services" section.
7.2. If the Contractor receives a written request from the Registrant in the form set by the Contractor for a transfer of the domain to another individual or legal entity, as well as a consent from such individual or legal entity to become the Registrant of this domain, the Contractor will transfer the domain within 3 (three) working days and give the previous and new Registrants an appropriate notice. At the Contractor's discretion this term could be extended to 30 (thirty) calendar days.
7.3. Transfer of a domain name to another individual or legal entity does not affect the term of the registration.
7.4. A confirmation to become the Registrant from the person, issued in the form set by the Contractor and received by the Contractor from this person, shall be deemed as a consent to fulfill the terms and provisions of this Schedule.
7.5. The Contractor is entitled, for the justified reasons, to consider domain name transfer invalid.
7.6. A domain name transfer to another Registrant is not provided by the Contractor:
a) subject to the section 3.3.3 hereof;
b) within 30 (thirty) calendar days after being transferred from another juristic or natural person or after being transferred to the Contractor from another Registrant;
c) upon expiry of a domain name registration term;
d) if domain name fails to meet the requirements listed in sections 3.1.2.3, 3.1.2.4, 3.1.3 hereof;
e) pursuant to the Terms and Conditions.
8.1. Domain name transfer from another Registrar to the Contractor
8.1.1. While transferring a domain name from another Registrar, the Contractor shall receive the responsibility to enter information about a domain name and its Registrant in the Registry ("domain name support") from another Registrar pursuant to an official letter from the Registrant to the Contractor. Such letter means the Registrant agrees with the provisions of this Schedule. The form of the letter is given at the Contractor's web server. The Registrant may also submit its agreement with the provisions of this Schedule in order to change the Registrar through a notification in the form set by the Contractor.
8.1.2. If the Contractor receives from the Registrant an official letter or notification in the form set by the Contractor notifying the Contractor that the responsibility to enter information about the domain name and its Registrant on the Registry is being transferred from another Registrar to the Contractor and that another Registrar is ready to transfer the domain name, the Contractor will take all actions that are necessary for the transfer within 2 (two) working days and give the Customer and theRegistrant an appropriate notice at the contact e-mail addresses specified in the Registrant's Form.
8.2. Domain name transfer from the Contractor to another Registrar
8.2.1. Domain transfer from the Contractor to another Registrar is made via Registrant's written request. Registrant's written request must be submitted to the Contractor and must be drawn up in accordance with the requirements outlined on the Contractor's web server.
8.2.2. If the Contractor receives Registrant's written request about domain support from the Contractor to another Registrar, the Contractor, upon Registrant's identification procedure, will take all-out actions for the transfer within 3 (three) working days and give the Customer and the Registrant an appropriate notice at the contact e-mail addresses specified in the Registrant's Form. At the Contractor's discretion this term could be extended to 30 (thirty) calendar days.
8.3. A domain transfer is considered completed after the information on a domain name Registrar in the Registry is changed. A domain transfer to another Registrar does not effect on term of registration.
8.4. The responsibility to enter information about a domain name and its Registrant to the Registry is not transferred from the Contractor to a new Registrar in the following cases:
a) subject to the section 3.3.3 hereof in virtue of the Terms and Conditions;
b) within 30 (thirty) calendar days since the Registrant accepted domain ownership from a third person or from the moment of Registrar change;
c) upon expiry of a domain name registration term;
d) pursuant to the Terms and Conditions.